Quick Marketing Tips
Your Site Ready For The Holiday Rush Using These 10 Easy-To-Implement Profit Boosting Tips!
The holiday
season has officially arrived, and now it's all about the holiday
rush. I just checked my calendar, and I can't believe that there
are less than 2 weeks left before Christmas! And that means now
is NOT the time to start trying to do things like set up an affiliate
program or optimize your search engine rankings. There simply isn't
enough time to ROLL OUT THESE BIG STRATEGIES before the holidays.
Instead,
what many online businesses need RIGHT NOW are some quick and easy
ways to get their site ready for the holidays. I'm talking about
tips and tactics that will take you only a few hours to implement,
but will still dramatically boost your sales!
So,
because the clock is ticking, I've put together a list of 10 dynamite
tips that will help you get your site on track for the holidays,
optimize sales and profits, and avoid what I call the "Holiday
Hangover."
Quick
Tip #1:
Add a benefit to your headline
If
the headline on your web site isn't grabbing your visitors' attention
as soon as they read it, you're losing sales. That's a fact. And
nothing grabs a visitor's attention like a compelling headline with
a clear benefit.
Here's
a great example from our SecretsToTheirSuccess.com
archive:
Tammie
Bowser's site, www.mosaicquilt.com,
sells packages, tools, and lessons on how to make quilts from photographs
-- an unusual holiday gift! In
the past, when visitors first arrived at her site, they saw a headline
that read:
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What Is Quilted Photography?
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While
her visitors are likely to be interested in what quilted photography
is, this isn't a headline that really grabs their attention. In
fact, it's not even really a headline -- it's more of a sub-headline
that would go inside the sales copy. We did a detailed site review
for Tammie, and one of the first suggestions we made was that she
use the following headline:
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"Learn How to Turn Your Favorite
Photograph into a Beautiful Handmade Quilt -- and Create a
Family Heirloom That Will Be Treasured for Generations!"
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You'll
notice that this headline clearly states a couple of the main benefits
of the product -- that people can use their own photos to make a
unique quilt, and that it's something that will last for a long,
long time. Try jotting down a few key benefits that YOUR product
or service offers, and then working those benefits into an eye-catching
headline.
NOTE:
A message placed at the top of your page that reads something like
"Welcome to Mysite.com" is NOT a headline. Your headline
MUST emphasize a clear benefit of your product. If you don't have
a headline on your site, make this your holiday gift to yourself!
A well-written headline has the power to literally double -- or
even triple -- your sales overnight!
Quick
Tip #2:
Feature seasonal specials in the first fold of your homepage
There is never a better time of year for special offers than around
the holidays. Not only are people surfing around actively looking
for products to buy, they are also very receptive to discounts and
specials. After all, everyone knows it's tough to find good deals
at this time of year!
It's
important that your special be featured on the first fold of your
homepage. (The first fold is the first screen of your homepage that
is visible without scrolling.) Remember, you want to make it EASY
for your visitors to find and buy your products. The best way to
do this is by making sure that every single visitor to your site
sees your featured specials.
And
be sure to chose a product for your seasonal special that is a proven
best-seller. Now is NOT the time to be trying to unload products
that you haven't been able to sell during the past 10 months. Feature
products that have been generating solid profits for you all year
long.
Quick
Tip #3:
Send out a holiday e-mail promotion
Remember:
The clock is ticking! You really don't have time to go out and acquire
a bunch of new traffic in time for the busy holiday rush.
But
the good news is that you don't need to. If you have a list of customers
and/or subscribers, you've already got an incredibly powerful database
of people who are just waiting to make purchases from you!
The
reason they can't wait to buy from you? It's the 80/20 Rule: 80
percent of your sales will come from 20 percent of your customers.
People who have already bought from you are much more likely than
anyone else to buy from you again, because you've already earned
their trust.
Whenever
possible, you'll want to send out two different promotions -- one
to your existing customers and one to your subscribers. This allows
you to approach each group from a slightly different angle. Here's
what I mean:
Your
existing customers, who have already bought from you, will want
to be rewarded for their loyalty. What better way to thank them
than by giving them a great deal on one of your most popular products?
They'll appreciate the fact that your offer is being sent to them
and them alone, because we all like to feel special!
If
you sell a product that people need to buy only once, you can give
your customers the opportunity to purchase your product as a gift.
Remind them how your product has benefited them, and then explain
why it would make a wonderful gift for their friends or family.
Of
course, if you sell a product that people probably wouldn't give
as a gift (lawn fertilizer, for example), you'll need to take a
slightly different approach. Try something like this: "We know
money can be tight around the holidays, so we've decided to offer
our customers a generous discount on lawn fertilizer until the beginning
of the New Year!"
Your
subscribers should be sent a slightly different offer. Tell them
that this is a special promotion being offered only to your newsletter
subscribers. Again, you'll want to make sure that you're offering
a special on one of your proven best-sellers.
This
little touch of personalization can go a really long way. It's been
proven over and over that people like to be offered a deal that
they don't think other people are going to get. By making your customers
and subscribers feel special, you can dramatically increase the
number of sales that your e-mail promotions generate.
Quick
Tip #4:
Consider replacing third-party ads
Take a moment and think about whether or not your site is using
the first fold of your web site effectively, especially if you're
hosting advertising for other companies.
Figure
out approximately how much money you'll receive from hosting third-party
advertising over the holiday season. Include all revenue from any
banners ads, skyscraper ads, text ads, etc. that are located within
the first fold of your site.
Now,
ask yourself whether you could make more by replacing these third-party
ads with ads for your OWN products. For many businesses, even one
sale would be worth more money than their banner ads generate for
them in a whole month!
If
it turns out that you could make more money advertising your own
products in place of the paid advertising, drop those banner ads
NOW and replace them with ads for your own products or services.
This way, visitors who click on them will be taken to a product
page somewhere on YOUR site, not someone else's!
Quick
Tip #5:
Offer fast, flexible shipping
By all estimates, 2004 will be the busiest holiday season ever for
online retailers. Forrester Research has predicted that online holiday
sales will grow to $13.2 billion -- a 20% increase over 2003!
But
there's still one thing that continues to scare people about buying
online for the holidays: late delivery. There's nothing that drives
customers offline and out to the shopping mall faster than the idea
that their kids' Christmas presents won't arrive until the 28th
of December!
If
you use a major nationwide delivery service such as UPS or FedEx,
you'll want to feature this information prominently on your web
site and ordering pages. People will feel much more comfortable
ordering from a site that uses one of these services than one that
ships through the mail.
Also,
be sure to tell your customers that they MUST order by a certain
date in order for you to guarantee delivery by Christmas. This will
save you a lot of headaches when disgruntled customers call you
on Christmas morning wondering why the products they ordered on
the 23rd haven't arrived yet!
Quick
Tip #6:
Offer to ship gifts directly to recipients
If possible, offer to ship your customers' purchases directly to
the gift recipients. This saves your customers the hassle of waiting
to receive the package from you and then sending it out to someone
else. This is a great way to add value to your service without any
additional cost to you!
If
you do offer to ship gifts directly to the recipient, I can guarantee
that you will have people asking if you offer gift wrapping. This
is another way to give your customers a little extra attention without
much additional cost to you. Of course, if you are expecting thousands
of orders and you work by yourself, this may not be a practical
option!
You
can also offer your customers the option of adding a holiday card
to the package that you send out. Simply ask them what they want
written in the card, and then include it with the package. You can
charge an additional fee for this or offer it as a free service.
Quick
Tip #7:
Include some sales material
Each package
that you send out as a gift from someone else should include a flyer,
brochure, or coupon from your company. After all, the recipient
of this gift is the perfect potential customer!
Because
this person has already seen that you offer great products and prompt
shipping, you stand an EXCELLENT chance of converting that person
into a paying customer -- but only if they know where the product
came from! Always be sure to include some information about your
company in gift packages.
Quick
Tip #8:
Offer online gift certificates
Gift certificates can be an easy way to boost sales for sites that
sell products and services to niche markets. Here's an example:
Joe knows that his Uncle Frank is a serious camera buff, but Joe
doesn't know anything about cameras himself. Joe wants to spend
$50 on a gift for Uncle Frank, but has no idea what Uncle Frank
would want or need for his camera at that price.
So,
if Joe finds his way to your photography web site and sees that
you offer online gift certificates, his problem is solved! He knows
that his uncle will love the chance to spend $50 on camera equipment,
and this way, Uncle Frank will be able to pick out exactly what
he needs.
And
the best part is that you haven't just made $50 from Joe -- you've
also acquired Uncle Frank as a customer! Offer him good value on
products that he needs, and you can bet that he'll be back again
when he needs to shop for more camera equipment.
If
you are selling a service online, gift certificates are a great
way to turn your service into a gift! No matter what you're selling
-- it could be spa packages or landscape design -- I can guarantee
that your service would make the perfect gift for somebody out there.
Plus,
you can remind your customers and subscribers that since gift certificates
can be delivered electronically, they make great last-minute gifts.
Personally, online gift certificates have saved the day for me a
few times!
Quick
Tip #9:
Explain why your product (or
service)
would make a great gift
At
this time of year especially, it's important to remind people why
your product would make a great gift idea. Of course, sites selling
products like neckties or Christmas ornaments won't need to worry
about this as much, but what if your site is selling something like
office supplies?
Write
a quick article about why your product or service would make a practical
or unusual gift. You might want to tell a story about how people
who received your services as a gift last year couldn't stop talking
about how unique it was!
You
may also want to consider putting together a quick "Holiday
Buying Guide" for your visitors. This can be a great resource
for people who visit your site to buy a gift for someone but don't
know much about the products you sell.
For
example, if your site sells wetsuits, you might offer information
about how to choose the right wetsuit as a gift. That way, people
who know nothing about them won't end up buying a waterskiing wetsuit
for someone who needs one for scuba diving.
Quick
Tip #10:
Offer a "Book Now and Save" promotion
One of the biggest problems encountered by some online businesses
is that they suffer from what I call a "Holiday Hangover."
Not only does business fall off in the month BEFORE the holidays,
it also suffers during the month AFTER, when people don't have any
money left!
Because
of this, it can be a real challenge for some businesses to get revenues
back on track in the New Year. One of the best ways to deal with
this is to motivate your customers to purchase your product or service
NOW for the New Year in exchange for a discounted price or value-added
bonus. You'll be able to rest a lot easier over the holidays if
you know that you've managed to line up a ton of business for January.
Final
Thoughts
The
holiday season is a make-or-break time of year for many online businesses.
And just because you haven't found the time to set up a comprehensive
holiday marketing strategy doesn't mean that you can't turn a great
profit over the next couple of weeks.
But
you do need to take the time to implement some of these quick tips
IMMEDIATELY. And I mean within the next 24 hours! Stay up late...
lock yourself in your office this weekend... do whatever it takes
to get your site ready for the holidays NOW. Every day you wait
is another day of missed opportunities and lost profits!
The
great thing is that all of the tips I've just given you can be implemented
quickly and easily. Most of these should only take you an hour or
two to set up on your site, and the results will make you wish you
had started much sooner.
Happy
holidays!
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